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FaceBook wrongly disabled account
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I made an account with both my email and phone number 2-3 weeks ago, and used it for 30 minutes before they asked me to take a video confirmation, and even with the video, they slapped it under review. 2-3 days later, it’s fully disabled, and I submit my state ID with no results. I honestly do not know what these people want from me. I think the problem is that I share a house and wifi with someone who has the exact phone model (iphone8 plus) as me, and I had an old empty 2014 facebook account on a different email logged in on this wifi once with a laptop. Do I just take a picture of every ID I have? Or do I take a new picture in better lighting of my State ID/Driver’s license. I want this to be done and over with, and their “help” page is indeed not helpful. No ticket system in sight.
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March 18, 2020 at 04:42AM