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Remove Call to Action / Message button from Facebook Page posts
https://ift.tt/eA8V8J
Some time ago I managed to turn on an option to add a "Send Message" call to action button to all the posts I make on my Facebook page. If this just opened the message window for users that would be fine, but instead it opens the window and prompts them with a message from our page with a link to the post and the words "Hi [name]! Please let us know how we can help you." Users think we messaged them, and reply confused, and then we have to say FB is being too helpful.
- Is there a way to turn off that "Hi [name]!" message from our page? I'm fine with a Send Message button, as long as that confusing mess doesn't happen.
- Otherwise, is there a way to remove the "Send Message" button from my page posts? Because it just confuses everyone.
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https://ift.tt/1ODA6gd
October 03, 2019 at 07:07PM
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