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Chatbots Are Dead. Cloud Unicorn Intercom Is Betting AI Can Bring Them Back.


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Chatbots Are Dead. Cloud Unicorn Intercom Is Betting AI Can Bring Them Back.
https://ift.tt/eA8V8J
Cloud computing unicorn Intercom is betting that chatbots can have a revival -- if properly using AI to help customers get answers, no human required.

https://ift.tt/RHjPaU
October 11, 2018 at 02:00AM
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