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Facebook hacked - access to FB Business Manager & brand pages removed. Please help!
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Hi all
This is a strange one. My email (microsoft and windows accounts) and Facebook account was hacked overnight. They were sophisticated enough to change my two-factor authorisation phone numbers to an overseas number (Vietnam - where I assume the hackers were from).
The hacker has then removed me and all other page/business admins from the various Facebook Business Manager accounts I was an administrator of, giving us no access to the Business Manager accounts (they have disappeared completely from our Facebook accounts) or the pages themselves from which we've been removed as administrators.
I have been able to re-secure access to my Facebook page and other hacked assets like email etc, but I have no idea how to go about regaining access to the Pages or the Business Manager accounts.
Has anyone gone through this or similar before?
I have reported this to Facebook a few hours ago however no response, and when trying to give more detail about the Pages and Business Manager accounts affected, it asks me to choose said accounts/pages from a drop down - where the assets affected ARE NOT because I no longer have access to them.
I have also reported this to my Federal Government Cyber Crime agency.
Thanks in advance.
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September 06, 2020 at 07:42AM