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Can't access my instagram user account because its sending password reset link to an odd email?
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This has been a frustrating experience and I am really confused and don't know what to do here. My instagram user account was deactivated for some reason. I filled out a instagram help form online last week and got an email that the user account has been reactivated. I wasn't able to use my previous password to log in, so I tried to reset my password. When I reset my password, instagram showed that a password reset link was sent to the following email address: e……y@e…l.com
I never received a reset link and I think after looking at the email address closely that Instagram is sending a password reset link to, I see that it is sending it to "@e.....l.com". However, my email address uses gmail.com.
I'm very confused and not sure if they made a mistake in my email address when they reactivated my instagram user account or something else is going on. Does anyone know what I can do? Any help would be appreciated. Thanks in advance!
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June 12, 2020 at 02:23AM