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Both business and personal page.
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I work for a web company and manage Facebook pages. This is something I’ve never seen before.
A business I manage has both a personal page under their business name and an actual business page. They are linked. Our customer is complaining about this, which I totally understand. When people look up his business they get both page results and it’s confusing for them.
A staff member of this business created a personal page for the business. Then, the person who previously had my job made a business page linked to the personal page with the same name!
I told our client this shouldn’t have been done like this and they should have deleted the OG personal page and started a new business page.
My suggestion to our client would be to change the name of the personal page to something similar. Both pages have regular content posted to them.
What needs to happen is there needs to be only one Facebook page? Is this possible? I’be explained this to our client again and again the differences between the pages and that I can’t delete it. They don’t seem to get it and it’s frustrating for both of us.
I’m not sure why the previous person in my position did this - they should have known better.
Any recommendations on how to fix this?
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February 17, 2020 at 06:50PM