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Facebook Business Manager- instagram video not showing up
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I have a video uploaded to FB and IG. It's the same video, but uploaded separately to each platform. I want to make a video ad campaign on FBBM, that will show my FB video to FB, and my IG video to IG.
The FB side of things is fine, but when I try to select my IG video in the ad section- I can't see any of my IG videos. My IG account is a business account, it's connected to my FBBM, and my specific ad account.
Even if I go to the IG app and press promote on the specific video, it says "something went wrong. There's an issue on our end and we can't promote your post right now. Please try again later."
Not sure what else to try.
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August 24, 2020 at 02:20AM
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