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Business applications of social media
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In business, social media is used to market products, promote brands, connect to current customers and foster new business. In terms of customer feedback, social media makes it easy to tell a company and everyone else about their experiences with that company, whether those experiences are good or bad. The business can also respond very quickly to both positive and negative feedback, attend to customer problems and maintain, regain or rebuild customer confidence.
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March 06, 2020 at 01:10PM
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